Privacy Policy

Privacy Policy

1. Overview

At Naturez Energy ("we," "our," or "the Company"), your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, naturezenergy.com (the "Website"), covering all content, features, and services we offer.

2. Information We Gather

When you visit our Website, we may collect information directly from you or automatically through your interaction with the site. This includes:

Details you submit via forms, email correspondence, surveys, comments, and feedback.

Information provided during purchases or account registration.

Data collected through website analytics tools, such as browsing patterns and IP addresses.

3. Cookies and Tracking Tools

We employ cookies and similar tracking technologies to enhance your browsing experience. These tools help us understand how visitors navigate our site, including which pages are viewed, time spent on each page, referral sources, and other analytical data. You can control cookie settings through your browser preferences.

4. Email Correspondence

When you contact us via email, we may retain the content of your communication along with your email address and our responses. This helps us improve customer service and maintain accurate records.

5. How We Use Your Data

We utilize collected information to:

Ensure the proper functioning of our Website.

Process transactions and fulfill your orders.

Provide customer support and respond to inquiries.

Share relevant product updates, offers, and marketing materials (with your consent).

Improve our products, services, and overall user experience.

6. Sharing of Information

We do not sell or rent your personal data to third parties. We may share information with trusted service providers who assist in operating our business, provided they adhere to strict confidentiality obligations. Information may also be disclosed when required by law.

7. Your Data Rights (GDPR Compliance)

If you reside in the UK or EU, you have specific rights under the General Data Protection Regulation (GDPR), including:

The right to access, correct, or delete your personal data.

The right to restrict or object to certain types of data processing.

The right to data portability in applicable scenarios.

To exercise these rights, please reach out to us using the contact details in section 9. Verification of identity may be required for security purposes.

8. Data Protection Measures

We implement robust security protocols to safeguard your personal information from unauthorized access, alteration, or disclosure. While we strive to protect your data, no online transmission is entirely secure.

9. Contact Information

Naturez Energy
Unit C, Home Farm
Esholt, West Yorkshire
BD17 7RH, United Kingdom

Email: sales@naturezenergy.com

10. Policy Updates

We may revise this Privacy Policy occasionally. All updates will be posted on this page with the latest revision date. We encourage you to review this policy periodically to stay informed about how we handle your data.

Last Updated: 27/03/2025